Automation Technician

One World Direct (OWD) is a 3rd party e-commerce fulfillment company embarking on an ambitious growth plan. We're looking for people who embody our Core Values of Positive Impact, Integrity, Clarity, Nimble, Innovation, and Forward Thinking, allowing us to continue to provide high-quality service to our clients.

Position Overview

One World Direct (OWD) is seeking an Automation Technician with hands-on experience in microcontroller-based systems and Java to support and standardize automation across its 3PL distribution centers. This role is responsible for integrating and maintaining BoxWorks sortation systems, developing control logic, and aligning automation practices across three U.S.-based facilities.

The ideal candidate understands both the hardware and logic side of fulfillment automation and is comfortable deploying systems in live warehouse environments.

Key Responsibilities

Develop and maintain Java-based logic for BoxWorks microcontrollers used in sorting and routing systems.
Configure and support embedded automation systems including sensors, actuators, and motors.
Standardize sortation logic and device configurations across three distribution centers.
Troubleshoot real-time control issues—both software logic and hardware signals.
Document wiring layouts, controller settings, logic flow, and configuration processes.
Collaborate with operations and engineering teams to improve automation performance and reliability.
Provide field support during rollouts, upgrades, or escalations.
Coordinate with vendors or integrators as needed for firmware updates and hardware tuning.

Required Qualifications

2+ years of experience with microcontroller-based systems in logistics or light industrial environments.
Proficiency in Java for building or maintaining hardware-integrated automation logic.
Familiarity with BoxWorks or similar sortation control systems.
Working knowledge of embedded control: I/O wiring, sensor integration, and motion control.
Strong troubleshooting skills across hardware, firmware, and logic layers.
Ability to travel regularly and work independently in warehouse settings.
Commitment to documentation and repeatable system deployment.

Preferred Experience

Experience in 3PL, parcel sortation, or fulfillment automation environments.
Familiarity with communication protocols (UART, SPI, I2C, CAN).
Exposure to OT/IT integration between warehouse systems and backend platforms.
Background supporting multi-site operational tech rollouts or retrofits.

Travel & On-Site Expectations

1st Quarter (Probationary Period):
- Required on-site 3 days per week for immersion in physical systems, processes, and layout understanding.
Ongoing Schedule:
- 1 day per week on-site, with flexibility depending on business needs.
- Emergency or critical project travel may require full-week on-site presence.
Travel spans three U.S. distribution centers and is company-supported.

Flexible work from home options available.

Compensation: $83,000.00 per year

We are seasoned experts in e-commerce order fulfillment and customer support and we’ve been trusted by the likes of Sony, BMW and Facebook since 1994. We operate fulfillment centers in Southern California, Ohio and South Dakota and we have a customer service center in South Dakota. Our goal is to make a positive impact in our communities and in the world at large, but we take special pride in the effort we make to have a positive impact in the lives of our employees. We offer competitive pay and benefits, and support employee engagement initiatives.
Our culture is built on a foundation of core values that create a supportive and empowering workplace.

While working at OWD, you’ll find yourself collaborating with a highly talented team on work that’s challenging, engaging and rewarding. You’ll be an essential element of our progress: trusted and supported to make a positive impact on the very future of our business. You’ll have the opportunity to use your knowledge, skills and experience to their full potential, achieving both professional and personal success.

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