Warehouse Lead
- Monitor employee performance to provide feedback to management and employees.
- Oversee the training and cross-training of team members on the proper execution of warehouse duties, ensure policies and procedures are followed.
- Lead and delegate a variety of order fulfillment tasks while working within SLA.
- Oversee day to day processing of all inbound shipments and returns.
- Ensure inbound ASNs are scanned into the system as soon as they enter the facility.
- Make sure SLA is met daily and advise the Client Relations team if SLA is not going to be met.
- Ensure that ASNs are verified and scanned throughout the day.
- Ensure all electronic devices are charging and in proper location.
- Communicate with the Warehouse Manager and Floor Supervisor to keep them updated throughout the day.
- Ensure work and storage areas are in a safe, clean, and tidy condition.
- Demonstrate and lead the performance of specialized clerical, and documentation duties.
- Demonstrate and lead in other duties as assigned by management.
- Exercise independent judgment to determine best approach to achieve desired outcomes.
- Warehousing experience (2+ years); Lead experience is preferred
- Ability to work in a fast-paced environment
- Basic mathematical skills
- Ability to prioritize duties, follow through on given assignments, and be detail-oriented
- Experience in leading personnel to ensure all assigned activities are performed effectively and efficiently
- Can be nimble and adapt to changing priorities.
- Excellent interpersonal skills to establish and maintain effective working relationships with co-workers and other departments.
- Effective communication (verbal and written) and problem-solving skills
- Knowledge of Windows or MacOS software
- Professional use of MS Office Suite (Word, Excel, etc.)
- Strong work ethic, integrity, energy, and drive
- 401(k): OWD matches up to 4% of your contributions when you contribute 5% or more of your gross wages.
- Medical Insurance: Three comprehensive plan options are available, including those with Health Savings Account (HSA) options.
- Dental and Vision Insurance
- Free Telehealth: Access to Teladoc services provided by HealthiestYou.
- Paid Time Off (PTO): Generous PTO package to support work-life balance.
- Holiday Pay
- Supplemental Insurance Options: Additional voluntary benefits are available.
- Company-Paid Insurance: Includes Life, Long-Term Disability, and Accidental Death & Dismemberment (AD&D) coverage. Employees may opt for additional coverage if desired.
- OWD Book Club: Love to read? So do we! Get paid to dive into great books from our curated library of thought-provoking titles and industry-relevant books.
- Seasonal celebrations
Join the OWD team! We’re pretty passionate about establishing a work environment that all employees love and appreciate.
We are seasoned experts in e-commerce order fulfillment and customer support and we’ve been trusted by the likes of Sony, BMW and Facebook since 1994. We operate fulfillment centers in Southern California, Ohio and South Dakota and we have a customer service center in South Dakota. Our goal is to make a positive impact in our communities and in the world at large, but we take special pride in the effort we make to have a positive impact in the lives of our employees. We offer competitive pay and benefits, and support employee engagement initiatives.
Our culture is built on a foundation of core values that create a supportive and empowering workplace.
While working at OWD, you’ll find yourself collaborating with a highly talented team on work that’s challenging, engaging and rewarding. You’ll be an essential element of our progress: trusted and supported to make a positive impact on the very future of our business. You’ll have the opportunity to use your knowledge, skills and experience to their full potential, achieving both professional and personal success.
(if you already have a resume on Indeed)
Or apply here.
